Shipping
Ships within 1–3 business days
Where do you ship?
We currently ship within the United States. International shipping isn’t available just yet, but it’s something we plan to explore as COVELiFE grows.
How long does shipping take?
Orders typically ship within 1–3 business days after being placed. Once your order ships, delivery time will vary based on your location and the shipping method selected at checkout. Orders placed on weekends or holidays will begin processing the next business day.
Do you offer expedited shipping?
Yes. Expedited shipping options may be available at checkout for an additional cost. Orders placed after daily cutoff times or on weekends will ship the next business day.
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with tracking information. Please note that tracking details may take a short time to update after your order leaves our warehouse.
My order says delivered, but I haven’t received it. What should I do?
Occasionally, carriers mark packages as delivered before they arrive. We recommend waiting up to 24 hours, checking nearby delivery areas, and confirming with neighbors or building management. If you’re still unable to locate your order, reach out to us and we’ll do our best to help.
Can I send an order as a gift?
Absolutely. Orders do not include pricing information inside the package, making them easy to send as a gift.