Returns & Exchanges

30 days. Unworn. Easy.

What is your return policy?
We accept returns on eligible items within 30 days of delivery. Items must be unused, unwashed, and in their original condition, with all tags attached. Final sale items are not eligible for return

How do I start a return?
To begin a return, please contact us at hello@covelife.com or submit a return request through your account. Once approved, you’ll receive instructions on how to send your item back. We recommend keeping your return tracking information until the return is fully processed.

Are return shipping costs covered?
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a damaged item. If we made a mistake, we’ll make it right.

Can I exchange an item?
Currently, we do not offer direct exchanges. If you’d like a different size or style, please return your original item and place a new order. This helps us get the right item to you as quickly as possible (and keeps inventory accurate).

How long does it take to process a refund?
Once your return is received and inspected, refunds are typically processed within 5–7 business days. Refunds will be issued to the original form of payment. Please allow additional time for your financial institution to reflect the credit.

What if my order arrives damaged or incorrect?
If your item arrives damaged or if we sent the wrong item, please contact us within 5 business days of delivery. Include your order number and a photo of the issue so we can resolve it quickly.